We had a simple situation where we only needed to find when and who suspended an end-user. A simple task which proved to be quite troublesome unfortunately due to a lack of functionality, filtering and search capabilities. Admins are greatly impacted by this since without proper filtering, you need to scour tons of audit…
Hi, The general inconsistency between same actions on different business rules is very annoying, but here is one specific example. When I create a View, and select “Available for > Agents in Group” i get a drop-down list of all my groups. I can also see which are selected. When I want to do the same for Macros, but there…
Hello, in the current team view (and as directed by this article from your support), I can see how many seats are used versus total. But if I look at the new view, I don't see any seat usage? Is there a different way I should audit seat usage that maybe this older article doesn't address? I can appreciating needing to…
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Welcome to Community Ideation! My name is Matt and I will be engaging with your ideas here in the community.
