Urgent Issue with Ticket Escalation 👀

Spammy

Hi Zendesk community! 👋

I’m facing a critical issue with ticket escalation, and I need urgent assistance. Here’s the situation:

Our support team has been struggling to manage high-priority tickets efficiently. We’ve tried all the standard Zendesk features, but nothing seems to work. Our agents are drowning in a sea of requests, and our customers are getting frustrated.

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🙏 Thanks for your time, fellow Zendesk enthusiasts! 🙏